Pento Pento is setting a new standard in payroll with its tech-enabled payroll solution for modern People and Finance teams. Pento lets you run payroll in real-time, automating the entire process. We're a remote-first company, pushing forward how we work for the better.
We’re looking for a Customer Experience Specialist who will be the first line of support for our brilliant customers. The role As a Customer Experience Specialist, you will focus on answering our customers’ product questions, via email, phone and video call, to reach a speedy resolution.
Kingdom Services Group are working in partnership with a Prestigious Retail Client, and we have a great opportunity for a Retail Security Officer to join our team.
Our client is a highly regarded, household name retailer, well-known for their product innovation and uncompromising quality. They have evolved their retail estate, transforming the customer experience in-store, and are looking for Quality Security Officers that reflect the new direction the business has moved in.
About the company: After a period of international growth, this award-winning technology business is looking to strengthen their service department to support a growing customer base. An inclusive company culture, the organisation works closely with employees on their own personal development plans, aligning personal and business goals for shared success.
About the role:
A positive and confident communicator, with an excellent telephone manner, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges.
Job title: Customer Success Admin.
Location: UK, Norwich.
Salary: £21,000 with commission and bonuses.
Working hours: Full-time, Monday - Friday, 8:45am - 5:45pm.
About the job: As a customer success admin at Epos Now, you will be dealing with cancellations, billing enquiries, customer retention and complaints.
Using your experience in frontline inbound customer service, you will support the team’s key account managers to deliver excellent customer service and keep the team running smoothly.
